Delivery, Terms and Conditions


Swiss Delivery
Delivery is usually within 2 business days after you have placed your ordering.
For shipping within Switzerland Nurévo  takes care of the shipping costs.
International Delivery
IMPORTANT: When shipping abroad the purchaser shall assume the cost of any additional taxes and duties if applied!
The delivery time is about 8-12 days within Europe and outside Europe about 12-23 days.
The delivery costs within Europe are CHF 18.50 and CHF 24 - outside Europe.
For all shipments within Switzerland and most European countries, you will receive an email with tracing number to follow the whereabouts of your goods. Please note that our shipping agent does not offer tracking service to some specific countries. 
We accept returns within 10 days after delivery to the following address:
Lessingstrasse 5
8002 Zürich
Please send us a short email with the order number and the reason why you are returning the goods. After receiving the goods we will payback the full purchase amount.
Please note that we reserve the right not to decline your return if the goods are not in perfect hygienic condition.
Should Nurévo not be able to deliver in the time limit specified by us, the customer will immediately receive an email. Thus, the purchaser reserve the right to either cancel the purchase or accept a late delivery.
If the international shipping delays is to incur through customs Nurévo assumes no responsibility for it.
Privacy Notice
Nurévo is committed to protecting your privacy. We only collect information about you to process your order, we do not use these details to send you unsolicited information. We will never pass your personal or order details to any other company, other than to fulfil the delivery of your order. You can anytime update your personal information or delete your account by login to our website.